Frequently Asked Questions
Everything you need to know about shopping with The 1975
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Please contact our support team to initiate a return label request.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to the carrier's tracking portal.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to import duties and taxes upon arrival in your country.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data during checkout and we never store your full credit card information on our servers.